ContactLife - Provides businesses with a fresh new perspective on customer contact strategies.
CRMA - A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies..
Customer Focus Consulting - Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment..
Customers in Focus - Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships..
FrontZone Corporation - Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues..
GEM - Online customer support services and outsourced email handling - Gem - an ebusiness interaction center..
Inq.com - Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today..
Interact.com - Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others..
International Field Works - A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development..
Island Data - Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management..
The ITIL Open Guide - A public wiki site dedicated to the ITIL approach to IT and customer support and management..
KR Consulting - Management consulting firm for help desks and customer support centers..
Maconomy - Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries..
PeopleLink eCommunity - Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business..
Pivotal Corporation - XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain..
Platinum Rule - Learn more about how charismatic you are and how charisma affects you personal and professional success..
SafeHarbor Technology Corp. - Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web..
SearchCRM.com - Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news..
The Service Support Forums - Online forums and message board dedicated to service management and customer support..
Sitel Corporation - Delivering telephony based customer relationship management solutions and project management..
SSI Partners - Offers help in maximizing the revenue and cost savings via remote service offerings..
Stream International, Inc. - Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions..
TelePlaza - Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business..
UltraFeedback - Research consulting firm that aligns organizations with their customers..
